Returns & Exchanges

At Erin Lane Estate, we stand behind the timeless quality of our curated home collections and offer a 14-day return window for most items to ensure your complete satisfaction. Please note that due to their unique nature, certain antique and custom-made pieces are considered final sale.

Return Process

• 1.
  Initiate Your Request

  Contact our concierge team within 14 days of delivery to request a Return Merchandise Authorization (RMA) number and detailed shipping instructions.

• 2.
  Secure Packaging

  Carefully repackage your item in its original professional crates or boxes, ensuring all protective padding is in place to prevent damage during transit.

• 3.
  Schedule Pickup

  For oversized furniture and fragile estates, we will coordinate with our white-glove logistics partners to schedule a professional pickup from your residence.

• 4.
  Inspection and Refund

  Once our curators inspect the returned item and verify its original condition, a refund will be processed to your original payment method, minus applicable restocking fees.